The Bank of Punjab (BOP), one of the fastest-growing banks in Pakistan, has announced new job openings for the role of Phone Banking Officer. These vacancies are available in the bank’s Contact Center, which is part of the Information Technology Group.
This is a great chance for those who want to work in a professional banking environment. The openings are available in two major cities: Lahore and Karachi. The bank is looking for talented, hard-working, and result-oriented individuals who are ready to join a team that values dedication and performance.
Job Responsibilities
If you get selected, your main tasks will include:
- Helping Customers: Quickly solving customer problems or complaints through phone calls.
- Product Knowledge: You must understand BOP’s products and services well so you can guide customers correctly.
- Security: You must follow the bank’s rules on information security to keep customer data safe.
- Meeting Targets: You’ll be expected to meet performance goals set by the bank.
Who Can Apply? (Eligibility Criteria)
To apply for this position, you need to meet the following requirements:
- Education: You must have at least a Bachelor’s degree from a university recognized by HEC (Higher Education Commission).
- Age Limit: You should be 40 years old or younger at the time you apply.
Work Experience
- For OG-II Level: You need at least 2 years of experience in a related field (such as customer service or call center work).
- For OG-IV/OG-III Levels: Fresh graduates and postgraduates can also apply. So, if you’re new to the job market, you still have a chance!
What You Will Get (Salary and Benefits)
Working at the Bank of Punjab comes with many benefits. If you are selected, here is what you can expect:
- A permanent job with chances of promotion to higher grades.
- A competitive salary based on your skills and experience.
- Provident fund and gratuity fund for long-term financial security.
- Bonuses every year based on your performance, as well as festival bonuses.
- Health insurance and medical facilities for you and your family.
- Staff loans at low interest rates for personal or family needs.
How to Apply?
If you’re interested, you can easily apply online. Just visit the Bank of Punjab’s official careers page at:
https://www.bop.com.pk/Available-jobs
Deadline to Apply: Make sure to submit your application before August 13, 2025.
Equal Opportunity Employer
The Bank of Punjab is proud to be an equal opportunity employer. The bank strongly encourages applications from:
- Women
- Minority groups
- People with disabilities
- Transgender individuals
BOP believes in providing a fair and inclusive workplace where everyone gets a chance to grow and succeed.
If you are passionate about helping customers and want to build a strong career in banking, this is your chance. Don’t miss the opportunity to become part of one of Pakistan’s most respected financial institutions.
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